[Gifted Stay] If you’re looking for a luxury family hotel in London, the recently opened Park Hyatt London River Thames is an exciting new option. Located on the south bank of the Thames, this five-star hotel offers elegant rooms, impressive river views, and thoughtful touches designed to make travelling with children easier.
DISCLAIMER: Our stay was kindly gifted. This blog post was not an obligation; I wanted to share our experience as we enjoyed our stay so much. All thoughts and opinions are my own and honest! I also use affiliate links; if you purchase through one of my links, I may earn a small commission. There is no additional cost to you and I am extremely grateful as it helps me to run my blog.
We recently stayed at Park Hyatt London River Thames with our kids for a weekend and were curious to see whether this stylish new hotel really works for families.
In this review, I’ll share everything you need to know before booking, from the rooms to the huge swimming pool and dining options to the family-friendly features that made our stay feel special.
If you’re planning a luxury London stay with kids, here’s what to expect from Park Hyatt London River Thames.
- Park Hyatt London River Thames Review for Families
- First Impressions: Lobby, Check-In, and Atmosphere
- The Rooms at Park Hyatt London River Thames
- Dining Options: Restaurants and Breakfast
- Facilities and Leisure: A London Hotel with a Pool
- Family-Friendly Features at Park Hyatt London River Thames
- Location: South Bank of the Thames
- Exploring London from Park Hyatt London River Thames
- Is Park Hyatt London River Thames Good for Families?
- FAQ's About Park Hyatt London River Thames
Quick Hotel Guide:
Hotel:
Park Hyatt London River Thames
Location:
South Bank of the Thames, London
Price Range:
Luxury (££££)
Best For:
Relaxed, luxury family stays in London
Top Facilities:
Children’s Activities
Connecting Family Rooms
Pool, Gym & Spa
Choice of Restaurants
Nearest Station:
Vauxhall (Victoria Line & National Rail) is less than a 10-minute walk.
Nearest Uber Boat / River Bus Stop: Vauxhall Pier, St George Wharf, less than 5 minutes walk. Reserve tickets here.
Park Hyatt London River Thames Review for Families
Below, I will share a detailed review of the luxury Park Hyatt River Thames Hotel and what makes it a great stay for families visiting London.
Check Availability of the Duluxe Suite with River Views here.
Children’s Bedroom at Park Hyatt London River Thames
First Impressions: Lobby, Check-In, and Atmosphere
This is a luxury hotel; from the moment you arrive, you are treated like royalty. A doorman will open the door for you, and a porter will take your bags. Staff were friendly not only to my husband and I, but to our children as well. Asking their names and how their day has been.
The hotel is beautifully decorated and has a really premium feel to it.
Family in the lobby of Park Hyatt London River Thames, looking at the Children’s Passport Stamp Activity Book.
Check-In was an easy process. It was extra special for our children as they were each given their own keycard for the room. It was a wooden card in the shape of a frog, which they loved so much!
They also got given a Children’s Passport, which was for them to take around the hotel with them and collect stamps from different areas, such as the pool, the restaurant and the bar. These little touches were really sweet for young children.
Checking in and receiving their special frog keycards for the room.
The Rooms at Park Hyatt London River Thames
We stayed in the Deluxe Park Suite with River View, with a connecting Twin Room with River View.
The rooms are beautifully designed and finished to a high standard.
Opening the room door with the frog keycard
The twin room was set up for the children. They had added a fun tepee-style play tent covered in fairy lights for them to enjoy. Inside the tent, there was a selection of books and games for them to play with as well as complimentary toiletries. They also had a cupcake each and a fruit bowl on the table.
Thoughtful room set up for families
As my children are young, I had requested bed guards to stop them from falling out during the night, and these were already set up. Baby cots are also available on request.
The main suite had a large living room area, with an open plan living, dining, and welcome treats for the parents.
The suite and welcome treats for parents
The living area leads on to a spacious bedroom, with a huge comfy bed. All the rooms had gorgeous city views over the River Thames.
Both rooms had their own bathrooms with both showers and bathtubs, and tea & coffee making facilities.
The master bedroom and luxury bathroom
One other detail of this hotel that my kids absolutely loved was the touch-activated toilets. The toilet seats are heated, and you can use the touch screen next to the toilet for all sorts of additional features. As a mum of two little boys, I can confirm, they have never been so keen to use the bathroom!
The touch screen, which is next to the toilet
Dining Options: Restaurants and Breakfast
The hotel has three restaurant options and a separate bar area. The first is called The Magic Table, which is an immersive magic dining experience. This experience starts at £145 per person and should be booked in advance. This is suitable for children aged 10 and above.
Secondly, there is a new Yú Gé – Cantonese Cuisine restaurant and finally, The Nine Elms Kitchen. This one has a dedicated children’s menu, so it is where we chose to eat.
Again, in the restaurant, the staff were incredibly friendly and good with our children. Many of them have children themselves. The boys got specially designed activity books in the hotel’s frog theme and pencils to keep them busy.
Family dinner at the Nine Elms Kitchen with frog-themed activity books for children
The food is all freshly prepared, and you can see the chefs cooking in the centre of the restaurant. Everything we ate was delicious, and we had a lovely family meal.
We had breakfast included in our booking, which was also served in the Nine Elms Kitchen. Breakfast is a buffet with an additional choice of main and two sides from the breakfast menu. This includes the usual favourites, such as a full English, eggs Benedict, pancakes and waffles.
Breakfast at Nine Elms Kitchen
The buffet has a small selection of additional hot food, a vast selection of pastries, yoghurts, fruits, cereal, and more. We would have liked to be able to eat more; it was so good.
Unfortunately, there is no children’s menu for breakfast. My children happily ate the majority of adult-sized pancakes and even extra berries that the host kindly offered them.
Kid’s evening meal and a selection of pastries in the buffet at Nine Elms Kitchen
Breakfast is £28 if you just have the buffet or £38 for the full breakfast menu.
As the suite was so nice, we also tried room service. Simply call to order from the special room service menu, and it will be delivered directly to you!
Family pizzas from the room service menu
Facilities and Leisure: A London Hotel with a Pool
One of the things that really made my kids give the Park Hyatt London River Thames a glowing review is the huge 20 x 8 meter indoor, heated pool. It is open from 7 am to 9 pm, and children are welcome at any time between these hours.
Child enjoying the heated, indoor pool
My kids are early-risers, so we were there at around 7:30 each day for a pre-breakfast swim and had the pool to ourselves! Next to the pool are loungers with towels and bottles of water. Again, the lady at the wellness desk was incredibly friendly and gave my children mini robes, which were incredibly cute.
As you come out of the pool, there is a sauna which is complimentary for guests to use and a beautiful changing area with showers, lockers and hairdryers should you need them.
There is also a well-equipped gym, open 24 hours a day, that my husband enjoyed using.
Finally, there is a Spa. Spa treatments are at an additional cost (massages starting at £95) and should be booked in advance. You can see the pricelist and how to book on the website, linked here.
Family-Friendly Features at Park Hyatt London River Thames
I have covered a lot of the hotel’s great features for families, but I thought I would do a quick list of them again here for those busy parents who are skim-reading!!
- Children’s own room keycards – in the shape of a frog (the hotel’s mascot).
- Passport stamp activity book – for children to complete during their stay, with a prize at the end.
- A fun teapee play tent in the room – and arrival treats for the children
- Bed guards, cots and baby bathtubs – available on request
- Books, toys and games – in the room for them to enjoy
- Complimentary Toiletries – specially for sensitive skin
- Amazing Pool – with no restrictions on usage for children
- Family-Friendly Restaurant – with kids’ meals and activity books
- Room Service – for convenience
- Outdoor Playground – not owned by the hotel, but only a few minutes’ walk away
- Incredible Staff – who made my children feel very special
Children’s activity book, passport stamp book and cute frog keycard
Location: South Bank of the Thames
As the name suggests, this hotel is located on the bank of the River Thames with many rooms offering river views. While it is in central London, it is not super close to a lot of the main tourist attractions. For Park Hyatt to be able to offer such spacious rooms and a large swimming pool, they needed a location slightly outside of the tourist centre.
Nine Elms is a really up-and-coming area which is currently seeing a lot of construction. Once this is completed, I think it will be a really great area for families.
If you’re visiting London as a tourist, it is extremely easy to get to the main tourist attractions from Park Hyatt London River Thames, and I will share more about that in the section below.
Exploring London from Park Hyatt London River Thames
The closest place of interest to Park Hyatt London River Thames, is Battersea (around a 20-minute walk or 10-minute bus), famous for the recently renovated Power Station and Battersea Park. While Battersea didn’t make it into my perfect 4 day London with kids itinerary, it is a great area and is becoming increasingly popular with tourists.
Other top London attractions are a little further away, for example, Buginham Palace is a 40-minute walk or 25 minutes on the tube, which is a fair distance with small children.
However, you also have Vauxhall Pier, which is less than 5 minutes walk away. From here, you can catch an Uber Boat by Thames Clipper; these boats are a really great way for families visiting London to get around, and you get incredible views from the River. My children love to ride the Uber Boat.
From Vauxhall Pier, you’ll be at Westminster Pier in under 10 minutes, right by the Houses of Parliament, Big Ben and a short walk from Buckingham Palace. You also have the option to sail to Tower Pier, which takes around 35 minutes and brings you right to Tower Bridge and The Tower of London. See the full Uber Boat by Thames Clipper route planner here.
Reserve: Uber Boat by Thames Clipper Tickets Now
View of Big Ben and the Houses of Parliament from The Uber Boat by Thames Clipper
Is Park Hyatt London River Thames Good for Families?
So, in conclusion to our Park Hyatt River Thames review, is it a good hotel for families? Honestly, if you’re looking for a luxury hotel in London, it is a great choice. While I would love it to be a little closer to the main tourist sights, the room, facilities, special touches, and staff here will make your stay in London feel extra special.
One final thought I did have, as I was sitting looking out at the gloomy London skyline views from our suite, is that the weather in London is unpredictable. Especially in the winter, skys are grey, and it rains a lot. If you are unfortunate with the weather, being in a great hotel would make all the difference to families. This hotel feels like a treat in itself and is far preferable to all being cramped in a tiny hotel room covering from the rain!
Check Availability of the Duluxe Suite with River Views here.
Relaxing in the beautiful suite and enjoying the River Thames views
FAQ’s About Park Hyatt London River Thames
Yes, this hotel welcomes children of all ages and goes out of its way to make the experience special for families. Special touches, such as children’s own keycards, a teepee tent in the room, specially designed activity books and unlimited pool hours make this a great choice for families looking for a luxury stay.
Yes, this is a 5 star luxury hotel. The design and the service both reflect this.
While it’s not the most central location for sightseeing, the top sights are very easy to access via public transport. The hotel makes up for the location with the spacious rooms and facilities that are rare to find in a central location.
Yes, the Park Hyatt London is a category 7 World of Hyatt property. So, if redeeming World of Hyatt points, you can expect to pay anywhere from 25,000 to 35,000 points per night.
Yes, it is possible to add an extra bed to the Dulux suite, so with the connecting room, this will comfortably sleep a family of 5.
Thank you so much for reading our review of the Park Hyatt London River Thames for families. I hope we’ve helped you plan your visit to London!
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Happy Exploring,
